Salon Policies

Welcome to the Salon Policies page of Head Office Hair Suite. We value transparency and want to ensure that our customers are informed about our policies to create a positive and respectful environment for everyone.

Cancellation Policy

At Head Office Hair Suite, we understand that unforeseen circumstances may arise, leading to appointment cancellations. We kindly request that you provide us with at least 24 hours notice if you need to cancel or reschedule your appointment. Head office Hair suite reserves the right to charge a 50% cancellation fee if 24 hours notice is not provided.

Zero Tolerance Policy

We have a zero-tolerance policy. Any form of offensive, abusive, or violent behavior towards our staff or other customers. Such behavior will not be tolerated and may result in immediate termination of services and removal from the premises. We strive to maintain a safe and welcoming environment for everyone.